Systematic Review of Universal Design Applied to Wayfinding Signage Systems for a University Campus

University campuses and educational facilities are places of diversity shared by people with different conditions and from different cultures. In this context signage is one of the most immediate tools people can use when navigating the complexity of these spaces providing access and usability to all users. This paper presents a systematic review of the literature referring to signage using a Universal Design (UD) approach. Out of 580 articles, 19 were considered the most relevant to understand the current state of knowledge about Universal Design in signage for wayfinding in university campuses. The key findings are a series of recommendations for designing a signage system considering Universal Design principles like prioritising centres of cultural gravity, emphasising convergence, providing flexible systems, using co-design from early stages, giving simple and relatable information presented according to user expectations, and the strategic placement of signage with progressive delivery of information to reduce cognitive load.